Assessment
Before aligning with MacroFab, the innovative energy company had collaborated with a contract manufacturer in South Korea. This association turned out to be suboptimal due to several challenges, including communication difficulties arising from the time difference and numerous quality issues, which led to device failures during testing. This resulted in prolonged repair times as units had to be returned to South Korea for repair
With global expansion in its strategic roadmap, the high-growth energy solutions firm realized the need for a more reliable contract manufacturer. The company’s criteria included stringent quality standards, trustworthy timelines, and the ability to promptly address issues, especially during product upgrades for new markets.
After a comprehensive search, the energy firm’s Operations Executive shortlisted a few North American manufacturers. Of these, MacroFab differentiated itself by understanding the pioneering energy company’s unique requirements to help them realize its production ambitions. This customer-centric approach resonated with the energy firm’s team, making MacroFab its obvious choice for manufacturing needs.