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Our manufacturing line and processes are built from the ground up to give you real-time status as your order is processed. The Notification Rules allow you to get real-time updates via email as your orders are processed.
There are two primary types of alerts:
Once you’ve selected an alert type, you’ll be able to select a specific event (or even all events of that type!) and specify an email address to send the alert to. This lets you route these alerts to specific people who need to know when something important happens.
Email alerts are only sent once for each event type to prevent an annoying flood of email messages when you have a lot of panels. You will only receive an alert for a specific type the first time it occurs. You can always see every event that has occurred by going by viewing the Order Page for the specific order you want to review.
You may remove any alert rule by clicking the X to the right of it in the table.
Have a question about how our notification rules work or how our manufacturing line sends you this information? Contact our support team for more information.